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Smile Shapers Dental Clinic

Financial Policy


We are proud to offer the high level of care we provide to all our patients. In order to maintain this, we have established the following financial policy:

Payment

We have 2 options for payment:

We can submit your claim form on your behalf and have the insurance cheque come directly to us. What that means to you is that the difference is due and payable at the time of service, but the balance is paid from your insurance carrier to us directly.

Alternatively, we can submit your claim electronically and the cheque goes directly to you. Usually you can expect the cheque or direct deposit within 24 hours to 7 days.

We accept cash, cheque, Interac, Visa, Mastercard, and American Express.

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Dental Benefits

We will submit insurance claims electronically on your behalf. If your insurance company does not accept claims electronically, an insurance form will be mailed on your behalf.

It is your responsibility to provide us with accurate insurance plan information and inform us when there are any changes to it.

At your request, we may submit a pre-authorization to your insurance company to determine if you have dental benefits for any major treatment.

Information for patients with Dental Benefits

Our concern is for your dental health. We always recommend treatment that best suits your individual needs regardless of your insurance coverage.

Your dental benefits are a contract between you, the insurance company and your employer, not the dentist. We are not affiliated with any insurance company, but will do our very best to communicate with your insurance carrier on your behalf.

Most Dental benefits plans do not cover 100% your dental work. Moreover, insurance companies may not notify you of changes of insurance policies. Please examine the insurance policy details carefully, and if unsure, please bring the policy information to our attention that we may help advise you of your benefits.

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